Terms and Conditions BandidoOfficial.com

Identity of the entrepreneur:

Company Name: COSMO BELGIUM BVBA
Trading Name: BandidoOfficial.com
Chamber of Commerce Number: BE0707.712.889
VAT Number: BE0707712889

Address: Mechelsesteenweg 297c, 2550 Kontich, Belgium
Telephone Number: +32 470 36 45 32

Availability: Monday to Friday from 12:00 a.m. to 6:00 p.m.

Email Address: info@bandidoofficial.com

Article 1: Applicability

1.1 The website www.bandidoofficial.com is a professional webshop focused on the sale of Islamic literature, clothing, perfume, and toys.

1.2 These terms and conditions apply to all offers, deliveries, and agreements made by BandidoOfficial.com, unless otherwise agreed in writing.

1.3 Acceptance of an offer and/or provision of an assignment expressly implies acceptance of these general terms and conditions, whereby the customer waives the applicability of any of their own terms. The customer may not invoke customary law.

Article 2: Offers

2.1 All offers by BandidoOfficial.com are non-binding unless explicitly stated otherwise in writing by BandidoOfficial.com.

2.2 Orders and changes are only binding if accepted or confirmed by BandidoOfficial.com, whether or not in writing. Regardless of the above, an offer expires five working days after the date thereof.

2.3 In the case of combined price quotations, there is no obligation to deliver a part against a corresponding part of the total price.

2.4 Unless otherwise agreed, prices are excluding delivery free of charge.

2.5 Price quotes are always based on prices valid at the time of the offer and/or order and apply only on the day of the offer. If after the date of the offer one or more cost price factors increase, BandidoOfficial.com is entitled to increase the offered price accordingly. BandidoOfficial.com will inform the consumer in writing and give the consumer a 7-day time limit to terminate the agreement in writing. If the price increase takes place after the purchase agreement has been concluded, BandidoOfficial.com is obliged to deliver at the agreed price. If the price increases due to a legal VAT rate increase, BandidoOfficial.com is entitled to increase the offered price accordingly.

2.6 Unless explicitly stated otherwise, every offer is based on delivery under normal circumstances and during normal working hours.

Article 3: Payment/Prices

3.1 All prices are subject to (type) errors.

3.2 All prices are exclusive of shipping costs and inclusive of VAT unless stated otherwise.

3.3 Payment of the purchase amount must be made upon ordering the product, without the right to suspend payment or set off, unless explicitly agreed otherwise.

3.4 In case an invoice for the purchase amount is sent, a payment term of 14 days applies. After full payment is received, the order will be processed or, if in stock, delivered.

3.5 Deviating payment agreements only apply if agreed in writing between BandidoOfficial.com and the customer.

3.6 Unless proven otherwise, the accuracy of invoices and statements drawn up by BandidoOfficial.com shall be assumed.

3.7 BandidoOfficial.com is at all times entitled, regardless of agreed payment conditions, to request sufficient security for payment and to suspend the execution of the agreement if such security cannot be provided. In that case, the buyer has the choice between cash payment of the goods to be delivered with crediting of any deposit paid, or cancellation of the agreement, subject to Article 3.10.

3.8 Payments made by the customer to BandidoOfficial.com will always be applied to settle the oldest outstanding amounts, including interest and costs.

3.9 If payment is not made at the time of delivery, BandidoOfficial.com may withhold actual delivery. If delivery is withheld, the customer shall pay transport costs and €5 per day (or part thereof) until delivery takes place to compensate BandidoOfficial.com for storage costs.

Article 4: Transfer of ownership, risk and delivery

4.1 Delivery means the actual availability to the customer or persons within the customer’s risk sphere. The risk of the purchased goods lies with the customer from the moment of delivery to the address provided by the customer. BandidoOfficial.com is not obliged to provide any indemnification.

4.2 Ownership of the delivered goods transfers to the customer only after the purchase price, possibly increased by interest and costs, has been paid. Ownership does not transfer by mere transfer of goods. If the customer transfers, uses, or pledges delivered goods not fully paid for, or in case of bankruptcy, suspension of payments, or seizure, without notifying BandidoOfficial.com in writing within 5 days, the customer forfeits a non-reducible penalty of at least three times the unpaid amount.

4.3 Delivery time is generally 1 to 2 working days. The maximum delivery time for distance sales is 30 days. Longer delivery times will be clearly indicated at the product. If BandidoOfficial.com cannot meet the delivery time, you will be notified timely. A new delivery time will be agreed, or you have the right to cancel the agreement. Paid amounts will be refunded within 30 days after cancellation.

Article 5: Complaints, claims and warranty

5.1 If goods are delivered with visible damage by BandidoOfficial.com, the customer must complain immediately or within 24 hours after receipt. For goods processed or altered by the buyer, the buyer must verify their condition immediately upon receipt. If the damage or defect is not visibly detectable, the customer must complain in writing within two weeks after receipt or completion of the work, describing the defects and/or damage.

5.2 The provisions in 5.1 also apply to complaints about invoice amounts, which must be submitted by registered and motivated letter within 5 working days after invoice date to BandidoOfficial.com.

5.3 Complaints made to intermediaries or resellers or received late by BandidoOfficial.com have no legal effect.

5.4 Any right to complain lapses if the above deadlines are not observed, or if third parties have worked on goods or materials for BandidoOfficial.com.

5.5 Complaints never entitle the customer to compensation or set-off.

5.6 Unless expressly agreed, the customer is not entitled to return goods purchased from BandidoOfficial.com’s webshop.

5.7 If the manufacturer provides a further warranty to BandidoOfficial.com, this warranty also applies to the customer if the supplier decides the complaint is justified.

5.8 Warranty provisions only apply when the goods or work are used according to their intended purpose. Improper use or insufficient care excludes claims and voids warranties.

Article 6: Liability

6.1 BandidoOfficial.com is never liable for direct or indirect damage, business or stagnation damage, including delivery delays caused by defects in goods delivered, except in cases of intent or gross negligence by BandidoOfficial.com.

6.2 BandidoOfficial.com’s liability is never higher than the total amount of the transaction between BandidoOfficial.com and the customer.

6.3 The customer indemnifies BandidoOfficial.com against claims from third parties, including the customer’s personnel, for any damages.

6.4 Rights to complaints lapse if deadlines are not observed.

6.5 Complaints do not entitle the customer to suspend obligations, compensation, or set-off.

Article 7: Cooling-off period

7.1 Customers who purchase products online from BandidoOfficial.com have the right to cancel the agreement within fourteen (14) calendar days after receipt of the product without giving reasons.

7.2 To cancel, the customer must notify BandidoOfficial.com in writing (email or letter) and return the product in original, undamaged packaging at the customer’s expense and risk. Opened packaging is not accepted for return.

7.3 If payment has been made, BandidoOfficial.com will refund within fourteen (14) days after receiving the returned product.

7.4 BandidoOfficial.com reserves the right to refuse returned products or partially credit if products appear used or damaged due to customer fault.

7.5 If the product is damaged due to customer handling, BandidoOfficial.com may deduct the value reduction from the refund.

7.6 Customers have 14 days after cancellation to return the order. Shipping costs for return are borne by the customer. Opened or used products are not accepted.

7.7 Business customers do not have this cooling-off period.

Article 8: Force majeure / Non-attributable failure

8.1 If before or during the execution of the agreement it appears that further execution is impossible due to force majeure, BandidoOfficial.com has the right to suspend or dissolve the agreement without any obligation for compensation.

8.2 Force majeure includes circumstances beyond BandidoOfficial.com’s control such as weather, strikes, war, fire, water damage, machinery breakdowns, transport delays, government measures, supplier failures, illness of staff or contractors, etc.

Article 9: Termination

9.1 If the customer fails to fulfill obligations properly or timely, or in case of bankruptcy or suspension of payment, BandidoOfficial.com may suspend or terminate the agreement without judicial intervention and without liability for compensation.

9.2 The business customer is obligated to actually accept ordered goods. If the customer cancels, they owe BandidoOfficial.com 25% compensation of the contract price, without prejudice to further damages or lost profits.

Article 10: Disputes

The courts in the district of Utrecht have exclusive jurisdiction to hear disputes between BandidoOfficial.com and its customers.

Article 11: Applicable law

Dutch law applies to all offers and agreements made by BandidoOfficial.com.

Article 12: Final provision

If any provision of these terms is invalid or annulled, the remaining provisions remain in full effect. BandidoOfficial.com and the customer will consult to agree on replacement provisions respecting the original intent.